FAQ – HS Counseling


Answers to commonly-asked questions about HealthSapiens Counseling.


How does a HealthSapiens Counseling Plan work?

Answer: Once you register as a new user, you simply call a special toll-free number to request counseling over the phone and any other service you need. There's never a per-visit or per-hour fee, and you can avoid the counselor's office, waiting rooms, and the drive across town and back.

HealthSapiens Counseling is affordable peace-of-mind for a fraction of the price of traditional counseling (which can run $100+/hr or more.)

What conditions can a HealthSapiens Counseling Plan help with?

Answer: Members can be helped with many common challenges such as:

  • Anxiety
  • Depression
  • Grieving/loss of a loved one
  • Post Traumatic Stress Disorder (PTSD)
  • Relationship Issues
  • Teen/parenting issues
  • Stress
  • Insomnia
  • Mood Disorders
  • Obsessive Compulsive Disorder (OCD)
  • Substance Abuse
  • Bulimia

Do I need insurance for a HealthSapiens Counseling plan?

Answer: You can sign up regardless of whether or not you have health insurance. There is never a co-pay or deductible -- you simply pay an affordable monthly subscription rate each month, and can get multiple counseling sessions + follow-up with your original counselor.

If you already have insurance that covers mental health, but you can't wait weeks for a session with your normal therapist, HealthSapiens Counseling can supplement your current plan.

If you don't have insurance that covers mental health, HealthSapiens Counseling can provide a convenient and affordable alternative to traditional counseling (which can run $75-200/hr or more for a single session.)

Why is HealthSapiens Counseling so affordable?

Answer: Unlike insurance, there are no greedy intermediaries between you and our therapists. The money you pay goes to our therapists without splitting it with insurance companies.

Do you offer Family Plans or Couples Counseling?

Answer: Sorry, no these options are not offered at this time. Each Counseling Subscription plan is for (1) user per account.

Can I get prescribed anti-depressants?

Answer: No, we offer therapy sessions, not pharmaceuticals.

Do you have therapists who specialize in personality disorders in young adults?

Answer: Yes, we do.

What are "Pre-Clinical Sessions"?

Answer: Pre-clinical sessions are informal sessions conducted with a Masters-level counselor or therapist. These are sessions that are not part of a regimen or mental health treatment program. These types of sessions could range from talking over relationship issues to having a bad day at work all the way to diagnosis of mental health issues such as depression or anxiety.

Do HealthSapiens doctors refill medications?

Answer: Yes. HealthSapiens doctors are able to call in prescription refills to your preferred/closest pharmacy.